(1) Privacy Policy

The protection of your personal data is very important to us. Therefore we process your data exclusively on the basis of the legal regulations (DSGVO, TKG 2003). In this privacy statement we inform you about the most important aspects of data processing within our website as well as our services and products.

(2) Contacting us

If you contact us via the form on the website or by e-mail, your data will be stored for six months to process the request and in case of follow-up questions. We will not share this information without your consent.

(3) Data Storage

We point out that in order to use our services and products, it is necessary to save your personal data in order to provide the login. This covers the following basic data:

  • (3.1) Username
  • (3.2) Email Address
  • (3.3) Password
  • (3.4) Locale (default: language setting from the browser)
  • (3.5) Date of last successful login
  • (3.6) Tokens (login information for use in other cookies)
  • (3.7) Status of consent to privacy policy (also stored separately for each service and product)

If a user is inactive for 2 years, we will delete this login information. When registering for any of our services and products, you must agree to the storage of the basic data.

For some of our services and products it is possible to login via a third party, e.g. Facebook login, Google login. In this case, the following data is stored, which is loaded by the third party:

  • (3.8) Id from third party provider (e.g., Facebook Id)
  • (3.9) Username
  • (3.10) Email Address

When requesting a demo, downloading case studies, our whitepaper, or other materials, we ask you to provide the following contact information fields:

  • (4.11) Firstname
  • (4.12) Lastname
  • (4.13) Email Address
  • (4.14) Company (optional)

This is such that we can get in contact with you if needed or send additonal information. These data are stored at our service provider HubSpot via Amazon Web Services (AWS) hosted in Germany.

Some of our services and products store user data that goes beyond the basic data. This may include content that you upload, your user behavior, etc. The exact scope of data storage of any of our services and products can be found in the appendix of the privacy policy relating to the specific service or product. When you use any of our services or products for the first time, you will be prompted to accept this usage in detail in order to use this service or product. All data concerning user behavior will be deleted by us after 1 year at the latest.

If not explicitly stated otherwise, all of the data are safely stored on servers within the EU.

(4) Processed data in context of a purchase transaction

Please note that the name of the purchaser is stored for the purpose of simplifying the process of purchasing software licenses for services and products and for later execution of the contract. Entered credit card details are not stored directly by us, but processed for the purpose of payment by our billing partner stripe (see the privacy policy of billing partner stripe).

In order to fulfill the contract the following data are stored:

  • (4.1) Name of buyer
  • (4.2) Name of the product or service, information about the purchased license
  • (4.3) Date of purchase

The data provided by you are required to fulfill the contract or to carry out pre-contractual steps. There is no data transfer of your data to third parties, with the exception of transmitting the credit card data to the payment provider stripe for the purpose of debiting the purchase price as well as to our tax advisor to satisfy our legal accounting obligations.

(5) Cookies

Our website uses so-called cookies. These are small text files that are stored on your device. They do no harm.

We use cookies to improve the user-friendliness of our products and services. Some cookies remain stored on your device until you delete them. They allow us to recognize your browser on your next visit.

If you do not want this, you can set up your browser such that you will be asked specifically about the use of individual cookies. Disabling cookies may limit the functionality of our website.

(6) Web analysis

Our website employs analytics to store user behavior. For this purpose, we track visits to our website, clicks on certain buttons and login behavior. These data are used to improve user experience and are stored on our servers. In particular these data are not shared with others.

The data processing takes place on the basis of the legal regulations of the § 96 Abs 3 TKG as well as the art 6 Abs 1 a) (consent) and / or f) (legitimate interest) of the DSGVO. Our concern in the sense of the DSGVO (legitimate interest) is the improvement of our offer and our website.

The user data is kept for a period of 16 months.

(7) Data deletion

You can always delete your data from the servers of solutions gmbh and all products & services at any time. To do this, go to your user account and select “Delete account”. Upon confirmation, all content in Products & Services will be deleted in addition to your basic data. In particular, no further confirmation of the deletion follows.

(8) Your Privacy Rights

In principle, you have the rights to information, correction, deletion, restriction, data portability, revocation and opposition. If you believe that the processing of your data violates data protection law or if your data protection claims have otherwise been violated in a way, you can complain to the supervisory authority. In Austria, this is the data protection authority.

You can reach us under the following contact details:

Company name: solutions gmbh
Commercial Register: 591264g
Address: Lambrechtgasse 3/3 1040 Vienna
Data protection officer: Klemens Senn,

Date: 09.11.2018

(A) Appendix to the privacy policy for individual services and products

A confirmation of the privacy policy in the appendix is necessary at the first use of the respective service or product.

(A5) Processed data

The following data are processed and / or stored by us during the use of (justification in parentheses) [deletion information in square brackets]:

(A5.1) Uploaded data, i.e. the data the user uploads for analysis. (these data are necessary for the service itself) [deletion: manually when the account is deactivated]

(A5.2) Results, i.e. the resulting data features values after danubifying. (these data are necessary for user experience, such that the user can quickly review results) [deletion: manually when the account is deactivated] solutions gmbh is not responsible for content that the user has uploaded to the website.